NOTICE OF INFORMATION PRACTICES AND PRIVACY STATEMENT


HOW WE COLLECT INFORMATION ABOUT YOU

Cope Notes LLC and its employees and volunteers collect data through a variety of means including but not necessarily limited to text messages, emails, and from the submission of forms that is either required by law or necessary to process applications or other requests for assistance through our organization.


HOW WE USE YOUR INFORMATION

Information is only used as is reasonably necessary to process your application or to provide you with SMS services which may require communication between Cope Notes LLC and phone service providers and other providers necessary to verify your information is accurate.

If you apply or attempt to apply to receive service through us and provide information with the intent or purpose of fraud or that results in either an actual crime of fraud for any reason including willful or un-willful acts of negligence whether intended or not, or in any way demonstrates or indicates attempted fraud, your non-medical information can be given to legal authorities including police, investigators, courts, and/or attorneys or other legal professionals, as well as any other information as permitted by law.


WHAT WE DO NOT DO WITH YOUR INFORMATION

Information about your financial situation and personal conditions that you provide to us in writing, via email, text, or phone (including information left on voicemails), contained in or attached to applications, or directly or indirectly given to us, is held in strictest confidence.

We do not give out, exchange, barter, rent, sell, lend, or disseminate any information about applicants or clients who apply for or actually receive our services that is considered user-confidential, is restricted by law, or has been specifically restricted by a patient/client in a signed HIPAA consent form.


INFORMATION WE DO NOT COLLECT

We do not use cookies on our website to collect date from our site visitors. We do not collect information about site visitors except for one hit counter on each page of this website that simply records the number of visitors and no other data.

We do use some affiliate programs that may or may not capture traffic data through our site. To avoid potential data capture, simply do not click on any of our outside affiliate links.


LIMITED RIGHT TO USE NON-IDENTIFYING PERSONAL INFORMATION

Any pictures, stories, letters, biographies, correspondence, or notes sent to us become the exclusive property of Cope Notes LLC. We reserve the right to use non-identifying information about our clients (those who receive services from or through us) for fundraising and promotional purposes that are directly related to our mission.

Clients will not be compensated for use of this information and no identifying information (photos, addresses, phone numbers, contact information, last names, or uniquely identifiable names) will be used without express advance permission.

You may specifically request that NO information be used whatsoever for promotional purposes, but you must identify any requested restrictions in writing. We respect your right to privacy and assure you no identifying information or photos that you send to us will ever be publicly used without your direct or indirect consent.