Curious? You should be.

Only smart folks ask questions.
If yours aren't answered here,
feel free to ask us yourself.


+ Is Cope Notes for me?

Cope Notes is for everyone with a cell phone and a brain. Stressed-out soccer moms, frustrated teens, zen bodybuilders... no diagnosis necessary.

Happy? Angry? Sad? Perfect. We created Cope Notes for people just like you.

If you're curious, why don't you give it a try for free?

+ What kind of stuff will you text me?

Psychology facts, exercises, advice, encouragement... the list goes on. Every text is written by someone with firsthand experience overcoming illness, trauma, loss—you know, the hard stuff.

Then, our texts are reviewed by a panel of mental health professionals to make sure they're up to snuff.

We source our content from lectures, textbooks, personal experience, and the people around us. And since you fall squarely into that fourth category, you can submit your very own text ideas right here.

+ Do I get the same texts as everybody else?

During your free trial, yes. But when you subscribe, that's when things get really interesting.

When we text a subscriber, they're the only person in the world to receive that text on that day at that time. We assign everyone a totally unique text sequence, which means that no two people will ever have the same experience with us.

+ When will I get my texts?

Right when you need them!

Our randomized text schedule combats something called habituation, which is what allows you to tune out the sound of an air conditioner or sleep through an alarm. Research shows that unexpected stimulus is more impactful than something you see coming from a mile away.

Your texts will be randomly spaced out at different times on different days, so there's a fair chance that they'll catch you off guard. That's a big part of what makes Cope Notes so effective.

We do our best not to text anyone before 8:30 AM or after 10:30 PM. If you'd like to change when we text you, click here.

+ Can I text you back?

You can text us a million times a day if you'd like! Say whatever you want, whenever you want, or nothing at all. This isn't a realtime conversation—instead, use our text thread as a confidential, anonymous journal; a safe place to vent and speak freely.

And just like a physical journal, we're big on privacy, so we'll never reply, share, or judge anything you say.

And no, there's no extra charge for texting us back.

+ Can I subscribe my entire school / workplace / organization?

That's the spirit! If you want to share what we do with your school, employer, insurance carrier, etc., you can do so here.

If you happen to be the decision-maker, you can skip the line and head straight to our group subscriptions page for more info.

+ How do I change my account preferences?

You can change your contact info, payment info, time zone, or even the times of day we can text you right here. And no, this won't interrupt your subscription.

+ What if I'm in crisis?

Cope Notes is a preventative wellness tool that does not provide realtime clinical, medical, or emergency services. If you'd like to connect with a Crisis Counselor at Crisis Text Line, reply to any Cope Notes text with the word HELP.

If you'd prefer to contact Crisis Text Line directly, you can text HOME to 741741 at any time. Their services are 100% free and confidential.

If you are ever in an emergency situation, please dial 911.

+ How do I unsubscribe?

Reply to any Cope Notes text with the word STOP to cancel your subscription at any time.

If you change your mind, simply text UNSTOP to restart your subscription.

If you would rather cancel your subscription online, you can do so here.

+ I love what Cope Notes is doing. How can I help?

There are all sorts of ways to get involved! Learn more here.


Heard enough?

You've done your research.
Now it's time to take action.