Congratulations, and welcome to the team!

Just in case nobody else says it today, we're proud of you đŸ„ČÂ đŸ„łÂ đŸ™Œ

Wondering what's next? Expect your first text within 48 hours. From there, we'll text you once or twice a day to help keep your brain nice and healthy. Find out how to get the most out of your subscription below.


+ How do I use Cope Notes?
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It's actually super easy to use! If you're curious, check out our user guide, which explains step-by-step how to get the most out of your subscription.

+ Do I get the same texts as everybody else?
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Nope. When your cell phone buzzes with a text from us, you're the only person in the entire world to receive that text at that exact moment in time.

We assign every subscriber a totally unique text sequence, kinda like your own Cope Notes fingerprint. This means that no two people will ever have the same experience with us. Pretty cool, right?

Learn more about why we do this here.

+ What happens when I text back?
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You can text us a million times a day if you'd like! In fact, we encourage it.

Say whatever you want, whenever you want, or nothing at all. It might seem weird at first, but after a while, it'll feel natural and provide some serious relief.

Remember, this isn't a realtime conversation—it's an anonymous, confidential journal; a safe place to vent and speak your mind without worrying about the repercussions.

And just like a physical journal, we're big on privacy, so we'll never reply, share, or judge anything you say.

Why? Because it's healthier for your brain that way.

Every time you text us, you're engaging in a mindfulness practice called digital journaling.

By speaking freely without being conditioned to receive a reply in return, you're strengthening 3 crucial components of your mental well-being:

  • Your emotional IQ
  • Your emotional independence
  • Your self-report (a.k.a. your ability to assess how you feel and what might help)
+ How do I change my account info?
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You can update your phone number, email, payment info, time zone, or even the times of day we can text you right here. And no, this won't interrupt your subscription 🙂

+ What if I'm in crisis?
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In keeping with federal recommendations, Cope Notes outsources all crisis services to the 988 Lifeline.

Subscribers can connect with a trained crisis counselor at the 988 Lifeline by replying to any Cope Notes text with the word HELP.

If you'd prefer to contact the 988 Lifeline directly, you can call or text 988 at any time. Their services are 100% free and confidential.

If you are ever in an emergency situation, please dial 911.

+ What if I decide to cancel?
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While we'd be sorry to see you go, you can cancel your subscription here.


 

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